Shipping policy

Shipping with DevilBlades™

At DevilBlades™, we partner with leading international shipping companies such as FedEx, SF Express, DHL, UPS, and EMS. By collaborating with these carriers and their local courier partners, we are able to ship directly to your door while proudly offering flat-rate worldwide shipping.

Payment and Verification

Your payment will be processed when you place your order.

Please note that all payments are subject to verification and approval before shipping, which may take several days.

To prevent credit card fraud, orders with incorrect billing information or requiring additional verification may be delayed or even canceled.

Shipping Process

On average, we require 2–5 business days to fulfill your order and prepare it for shipment to our carrier's sort facility.

During peak periods, such as major holidays, or if an item is particularly popular, this timeframe may extend to up to 10 business days.

Once your order is in the shipping process, we are unable to make any changes, including address updates. Orders will only be shipped to the address provided during checkout.

DevilBlades™ ships orders during business days only. We do not ship on Saturdays, Sundays, or holidays.

After your order has shipped, you will receive a Shipping Confirmation email with your tracking information.

For orders containing multiple items, products may ship separately and arrive at different times, as manufacturing locations may vary.

Tracking

All DevilBlades™ orders include tracking numbers.

You will receive your tracking number via email once your order has been dispatched to the carrier’s sort facility.

Please note that it may take several days for tracking information to update in the carrier’s system.

If your order was placed more than 5 business days ago and you still have not received tracking information, please contact us at support@devilblades.com.

Deliveries

Shipping times vary depending on your location. While specific delivery dates are not guaranteed, here are our estimated shipping times:

  • United States: 10–14 business days
  • Canada, Europe: 10–14 business days
  • Australia, New Zealand: 10–21 business days
  • Mexico, Central America, South America: 15–35 business days

Please note that these estimates do not include our 2–5 day processing time.

While we strive to ensure timely delivery, DevilBlades™ cannot be held responsible for delays caused by circumstances beyond our control, including:

  • Postal or customs clearance procedures
  • Holidays
  • Severe weather
  • Labor disputes
  • Other logistical disruptions

Duties, Taxes, and Other Fees

International shipments may be subject to import taxes, duties, and customs clearance fees, which are applied once the shipment reaches the destination country.

These charges are the sole responsibility of the recipient.

DevilBlades™ has no control over these charges and cannot predict their amount.

If a shipment is refused and returned, the customer will be responsible for any import taxes and return shipping costs incurred.

Customs policies vary widely by country. For more information, please contact your local customs office.

Lost, Stolen, or Damaged Packages

DevilBlades™ is not responsible for lost, stolen, or damaged packages.

If your tracking information shows that your package was delivered, but you did not receive it, please report the issue directly to the shipping carrier and file a claim.

When reviewing damage or return requests, we rely on the timestamp from the tracking link and delivery confirmation. If the issue is not reported promptly, we may be unable to honor your claim.

Wrong Address Disclaimer

It is the buyer’s responsibility to ensure that the correct shipping address is entered before placing an order.

Once an order has been placed, it enters our processing system immediately. If the order has already entered the shipping process, we are unable to retrieve or change the address.

Feedback

We’d love to hear from you!

Whether you have feedback, questions, or concerns, feel free to contact us at support@devilblades.com.

We take customer feedback seriously and are always working to improve your experience with DevilBlades™.